FAQ's
Frequently Asking Questions
We accept Visa, Mastercard, Discover and American Express, personal and business checks.
Absolutely not. If it’s easier for you to leave your car with us and have the adjuster do their appraisal here, that’s no problem. Tiagos works closely with all the major insurance companies and can easily advise them of any work and repairs that need to be done to your vehicle.
First of all, we’re sorry you’re in this position. But don’t worry, we’re here to restore the rhythm of your life. And remember, never drive a car that could be dangerous due to visible or hidden damages after a collision. Our Customer Service Center can help you arrange a tow with minimal wait time. You can reach them at (650) 780-9257.
Sorry for any hiccups in our system. While we work to fix it, feel free to email your name, cell phone or home number and the photos you’d like to upload to Tiago’s online estimators at tiagosautobody@gmail.com
To provide you with unmatched convenience and service, it’s best to first schedule an appointment to either drop off your vehicle for repair or receive an estimate. Click here to schedule an appointment or give us a call at ((650) 780-9257. Either way walk-ins customer are welcome!
All Tiago’s Auto Body work is backed by a written lifetime warranty available at our location. Simply contact us or call (650) 780-9257 to schedule an appointment to come by and take care of any issue you may have with your vehicle repair.
While we’re confident this will not happen, we’re also available to help if it does. We back up all repair work with a written lifetime warranty. That means whether it’s a month, a year or five years down the road, we’ll correct the problem free of charge at our convenient Tiago’s location.
Besides the friendly faces, you’ll find the industry’s top collision repair professionals. If you already have an appointment scheduled, our Customer Service Representatives will introduce you to your Service Advisor who will walk you through your repair process. If you haven’t yet scheduled an appointment, you can do so by calling (650) 780-9257 or clicking here.
Insurance Support
Over the years, we have worked with dozens of insurance companies to expedite clients claims. We realize that the overall time that your vehicle is in our shop includes both repair time and the time it takes to process your claim.
With our experience and relationships in this area, we work with the insurance companies to provide the appropriate estimate and information to not only get your vehicle fixed properly, but also promptly with minimal delay.
